Head of IT and Product Manager

Head of IT and Product Manager - London (West End) Circa £75,000 - £90,000 + bonus

A Head of IT & Product Manager required for newly created post with ambitious company based in London's Mayfair district. Our client is an extremely well backed, rapidly growing, entrepreneurial business that still has that "start up" feel. They're making a name for themselves in the property / real estate sector and have established themselves in various locations in the UK and Europe.

They're looking for a hybrid Head of IT & Product Manager to manage day to day IT Operations ensuring they deploy technology and systems to best support the business. The postholder will be the first permanent IT resource and will be responsible for system build & buy decisions and subsequent development, implementation and support of those systems (IT is currently supported by another business from within the wider group). The role is likely to require you getting your hands dirty from time to time and will suit someone who has had a taste for working with start-ups or fast-growing SME's. Someone who has the hunger, drive and enthusiasm and is happy to roll their sleeves up and do whatever has to be done to make things happen! The role is based in Central London with WFH once or twice a week, and there will be occasional travel required to sites across the UK and Europe. Some of the core responsibilities include;

• Determine the company's current and future IT needs and implement systems to support the business.
• Identify, prioritise and implement digital technologies to increase efficiency and control across the business.
• Ensure features of IT systems are fully utilised by employees to maximise their benefit through appropriate motivation and training.
• Collaborate with IT/System suppliers to troubleshoot issues.
• Take ongoing ownership of implemented systems.
• Define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with the software development partners to ensure high quality designs are produced.
• Monitor progress, report status, and be involved in key software release activities including documentation and training.

To be considered for the post, we would expect you to meet most if not all the following profile and background requirements;

• Experience leading / managing IT Operations ideally in SME / Start Up environment.
• Experience managing & implementing projects.
• Strong 3rd Party supplier selection and management experience.
• Previous budgetary responsibility.
• A solid technical understanding of IT Infrastructure / Systems (Desktop, Server, Applications, Network, Cloud, Security etc.
• Good understanding of business processes and how digitization improves working practices and the customer experience.
• The ability to communicate digital initiatives and technical ideas.
• Personable with strong persuasion skills; a proven record of gaining support and getting others on board with new initiatives and strategies.
• Experience of managing own workload.
• Strong commercial capabilities.

Our client is expecting to offer a salary circa £75,000 - £90,000 plus bonus and benefits package.